Northside Homeowner Portal

Homeowner Portal

Your one-stop resource for everything you need as a new Northside homeowner.

Homeowner Journey


Homeowner Manual

Preparing for Occupancy

Occupancy FAQs


Occupancy Checklist


PDI Checklist


Insurance FAQs

Preparing for Closing

Closing FAQs


Closing Costs

Warranty & Post Occupancy

Warranty & Maintenance FAQs


Tarion Warranty Coverage


Tarion MyHome Portal

Home Maintenance

• 
  Simple care guides to help your home look and perform its best.
  

Home Maintenance Checklist


LVP Maintenance


Quartz Maintenance


Window Maintenance


DuraDeck Maintenance

Your Opinion Matters To Us

• 
  After occupancy, you’ll receive an email from Avid Ratings with a link to a satisfaction survey. Your feedback helps us understand what we’re doing well and where we can improve—so we can continue delivering great homes and even better experiences.
  

Avid Ratings FAQs

Contact information

Granite Homes Service and warranty specialist​

• 
  customercare.northside@granitehomes.ca
  
• Office: 519-822-3988 x 101

EMERGENCY TRADE CONTACTS

Plumbing & Heating/Cooling

• Priority Mechanical: 519-632-7116

ELECTRICAL

• Spartan Electrical: 519-836-6710

Christina Brown​​

Sanderson Management Inc. Supervising Property Manager​

• cbrown@sandersonmanagement.com

• 519-742-3200 x 128​

EMERGENCY CONTACT

Do not call this number for non-emergency matters

Please refer to the Homeowner Manual or Warranty & Maintenance FAQs to determine what qualifies as an emergency.

• 519-654-3595